Did You Update BERMAD Connect Already? Check It Out

Update BERMAD Connect Today! Check It Out

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BERMAD Connect

BERMAD Connect is an intuitive app that enables users to scan or enter the serial number of a BERMAD product, and access all the information they need to easily install, operate, and maintain this product – from wherever they are.

What is BERMAD Connect?

BERMAD Connect is an intuitive app that enables users to scan or enter the serial number of a BERMAD product, and access all the information they need to easily install, operate, and maintain this product – from wherever they are.
This information includes product information, such as model, end connections, and PN rating; a link to the product webpage; the exact product location; information for product installation, operation, and maintenance; a service log for each product; and a channel for connecting directly to the BERMAD support team.
The BERMAD Connect app makes the lives of end users so much easier by streamlining water control solution management and enabling them to keep track of every aspect of their BERMAD solutions – on the spot, and from wherever they are.

Easy access

Get all the information you need about your BERMAD equipment: model, serial number, link to the relevant page on BERMAD website, and more. You’ll even be able to see the exact location of all your BERMAD equipment, which is a game changer when you have so many spread out over a large area.

Easy installation

Gone are the days when you’re about to install a new piece of BERMAD equipment in the field, only to realize you’ve left the manual back at the office. Now, all you need to do is scan the QR code on your new product, and you’ll be able to access the installation instructions immediately.

Easy operation & maintenance

Use the online service log to record every action you perform on your BERMAD equipment. This saves time and makes it really easy for you to keep track of any maintenance & issues, especially when working in a team and over time. And, if you get stuck with a specific issue, you can easily contact the BERMAD support team via the contact us form in the app or the site.

BERMAD Connect Quick Start Guide

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How Does it Work?

All you need to do to get started is download and install the BERMAD Connect App on your phone, sign up as a new user, and activate your account via the activation email you receive. Once you have the app up and ready, you can enter the serial number or scan the QR code on your BERMAD equipment and click the Update Location button for each solution to add its location to the service. You can then use BERMAD Connect to easily access all the information you need to install, operate, and maintain your BERMAD equipment from wherever you are.

This information includes product information, such as model, end connections, and PN rating; a link to the product webpage; the exact product location; information for product installation, operation, and maintenance; a service log for each product; and a channel for connecting directly to the BERMAD support team. BERMAD keeps all your data safe and secure in the cloud, helps you save a lot of time, enables you to stay on top of everything, and most importantly – comes at no extra cost to you!

Everything You Need to Know About BERMAD CONNECT

Frequently asked questions about the app

You, and currently also BERMAD Connect team.
Yes, simply login with the same user name and password to access all your data.
Not at this stage.
BERMAD cloud, and you as a customer.
BERMAD cloud is hosted by Amazon, with its secured system and backups policies.
Since 2010.
Daily backups, on a 7 day retention.
At this stage you must have internet communication.
Yes, under the menu -> User Profile.
No.
BERMAD Cloud is the server for BERMAD Connect and is hosted by Amazon.
Not at this stage.
Check for updates at your APP store.
Yes, from the available languages in the app, matching your phone language during registration, or selecting a language under the menu -> User Profile

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